$16 flat rate shipping or free in Canada on orders over $150. $20 CAD flat rate shipping to the USA. Select 'pickup' for in-store pickup. We will contact you when your order is ready or has shipped.

Returns

Returns

Sale or discounted items are not returnable or refundable.

Regular price items may be returned up to 2 weeks after you have received the order. Please email us with your order number to initiate a return.

Holiday return policy - If you wish to return an item purchased as a holiday gift please email us between December 26th to January 9th to initiate a return. 

Customers are responsible for the cost of returning the item, and we can only refund the cost of the item returned, not the original shipping cost. Once the item is received we will refund the purchase price as long as the item is still in brand new condition and hasn't been washed or worn.

If we make a mistake with your order please email us and we'll do our best to fix the situation.

CONTACT:

ninetimesonline@gmail.com